Quality Question Bank
for Exam preparation

Q2. Lots for acceptance sampling should be ______________ and ______________.

1. Homogeneous, Large
2. Heterogeneous, Small
3. Homogeneous, Small
4. Heterogeneous, Large

Q3. ______________ is about supplying customers with what they want when they want it.

1. JUT
2. HET
3. JAT
4. JIT

Q4. The pillars of quality is (are)

1. B and C
2. Quality is free
3. Doing it right the first time
4. Zero defects
5. Process improvement

Q5. Kaizen is a ______________ process, the purpose of which goes beyond simple productivity improvement.

1. weekly
2. daily
3. monthly
4. annual

Q6. Quality control is the technical processes that ______________ the project's progress against the performance standards.

1. examine, analyze, and report
2. inspect, certify, and verify
3. inspect, examine, and determine
4. identify, measure, and report
5. reveal, establish, and record

Q7. Ease of repair is associated with ______________ dimension of quality.

1. Serviceability
2. Performance
3. Durability
4. Perceived Quality

Q8. For a process which is six sigma complaint, the percentage of products within specifications is:

1. 95.20%
2. 99.73%
3. 99.10%
4. 96.78%

Q9. In one-way ANOVA, which of the following is used within the F-ratio as a measurement of the variance of individual observations?

1. The Sum of Square of Treatments (SSTR)
2. The Treatment Mean Square (MSTR)
3. The Residual Sum of Squares (SSE)
4. The Mean Sum of Squares (MSE)

Q10. The Voice of the Customer

1. The number of errors in the process
2. A control chart with control limits
3. The department's output target
4. The customer's specification limits